Cantonese / Mandarin Speaking Front Desk Agent

Advertised on : 21 Jan 2019 | Closing date : 09 May 2019

  Job Reference : 10468

Cantonese / Mandarin Speaker – Front Desk Agent


Company Profile

   An Exclusive London Casino & Restaurant



 Front Desk Agent



   From £25.3K

   10% Bonus based on achieving targets.

 £1000 Clothing Allowance

   £2000 Travel Allowance (Depending on shifts)


Work Days/Hours

  Shift-work from 7:00am – 12:00am

    7 days per week

    (Depending on clients and demand)


Contract Type




 Central London

Main Responsibilities

§  Welcome guests for Gaming, and other guests accordingly.

§  Registration of guests.

§  Maintain the security of the club in line with Gaming Commission rules.

§  Booking cars, restaurants, and other events as requested by guests or management.

§  Ensure clients and guests have a memorable visit and any additional needs are met.

§  Work alongside duty hosts as a team.



  • English and Cantonese / Mandarin languages essential.
  • A cultural understanding and knowledge essential.
  • Hotel and Guest Relationship background desirable.
  • Must be reactionary, spontaneous, flexible, and able to work under pressure.
  • Must be able to work as a team but also use own initiative.
  • Must be hardworking, resourceful, and able to handle demanding clients.
  • A bright, welcoming personality who also has a good attention to detail and can interact with many different guests.
  • Good knowledge of computers and IT. (Microsoft Office – Word, Excel, etc.,)
  • Gaming and Casino experience an advantage but not essential.



 Must be proficient in English and Cantonese / Mandarin.


 Applicants will need to be in possession of a valid UK working visa.

   UK / EU Residency Visas preferred but temporary visa holders (E.g. Tier 5) are welcome to apply.


  • Generous company pension.
  • 28 days paid holiday.





Functional Areas : Service & Retail;Customer Service;Other
Type of Employment : Permanent
Work Location : (London)

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