Cantonese / Mandarin Speaking Front Desk Agent

  
Advertised on : 21 Jan 2019 | Closing date : 09 May 2019

  Job Reference : 10468


Cantonese / Mandarin Speaker – Front Desk Agent

 

Company Profile

   An Exclusive London Casino & Restaurant

 

Position

 Front Desk Agent

 

Salary

   From £25.3K

   10% Bonus based on achieving targets.

 £1000 Clothing Allowance

   £2000 Travel Allowance (Depending on shifts)

 

Work Days/Hours

  Shift-work from 7:00am – 12:00am

    7 days per week

    (Depending on clients and demand)

 

Contract Type

 Full-time

 

Location

 Central London


Main Responsibilities

§  Welcome guests for Gaming, and other guests accordingly.

§  Registration of guests.

§  Maintain the security of the club in line with Gaming Commission rules.

§  Booking cars, restaurants, and other events as requested by guests or management.

§  Ensure clients and guests have a memorable visit and any additional needs are met.

§  Work alongside duty hosts as a team.

 

Requirements

  • English and Cantonese / Mandarin languages essential.
  • A cultural understanding and knowledge essential.
  • Hotel and Guest Relationship background desirable.
  • Must be reactionary, spontaneous, flexible, and able to work under pressure.
  • Must be able to work as a team but also use own initiative.
  • Must be hardworking, resourceful, and able to handle demanding clients.
  • A bright, welcoming personality who also has a good attention to detail and can interact with many different guests.
  • Good knowledge of computers and IT. (Microsoft Office – Word, Excel, etc.,)
  • Gaming and Casino experience an advantage but not essential.

 

Language

 Must be proficient in English and Cantonese / Mandarin.

 
VISA

 Applicants will need to be in possession of a valid UK working visa.

   UK / EU Residency Visas preferred but temporary visa holders (E.g. Tier 5) are welcome to apply.



Benefits

  • Generous company pension.
  • 28 days paid holiday.

 

 

 

 

Functional Areas : Service & Retail;Customer Service;Other
Type of Employment : Permanent
Work Location : (London)

   
 
 
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