Ecolabel Account Officer

Advertised on : 05 Apr 2018 | Closing date : 04 Jul 2018

  Job Reference : 09954



Ecolabel Account Officer, Japan and Licensing Team Support




£26,387  per annum


Job profile


Our client is an international non-profit organisation addressing the problem of unsustainable fishing, and safeguarding seafood supplies for the future.

They are looking for a Japanese Speaking Ecolabel Account Officer in the London Head Office.





Key Responsibilities:


Licensing (Main duty) - providing licences to eligible organisations wishing to use the ASC label and MSC ecolabel;


Their logo and ecolabel use approval (Main duty) - approving the use of their logo and ecolabel on all products and product-specific marketing material, ensuring the processing of these trademark use requests are reviewed and recorded efficiently and accurately on their database;


Turnover declarations (Main duty) - requesting and processing turnover declarations (sales/purchase statements) from licensees, ensuring their royalty revenue can be invoiced accurately and in a timely manner by efficient processing of turnover declaration data;


Customer relations (Overarching duty) – they must ensure all issues related to their logo and ecolabel are being managed and are a mutual benefit to the scheme and the licensees; solutions to any issues should be found within the agreed licensing policies, however, when necessary, issues need to be escalated to the Ecolabel Account Manager;


Reporting (Minor duty) - they provides regular updates and reports on product and licensee numbers in the program, as well as graphs on turnover declaration data and product growth. Appropriate guidance from the Ecolabel Account manager will be provided;


Policy and projects (Minor duty) – The above dimensions of the role need to be streamlined, with official policies written, collaborated on and communicated. These tasks are designated by the Team Manager and the Finance Director. Appropriate guidance from the Ecolabel Account Manager will be provided


Skills / Knowledge:


                    Fluent English and Japanese, both spoken and written, is essential; an additional relevant language would also be a great advantage;

                    Knowledge of third party certification schemes and the role of ecolabelling;

                    Demonstrable experience with contact management software and other databases;

                    Excellent organisational and administrative skills;

                    Well-developed IT skills, including good use of standard software packages (MS Word, Excel, PowerPoint, Outlook, SharePoint and Adobe Acrobat);

                    Experience preparing and delivering presentations and reports;

                    Excellent written and verbal communication skills are essential;

                    Experience of successfully cultivating relationships with colleagues and clients, with a people-centred approach to business and work;


Personal Attributes:


                    A high level of attention to detail, balanced with an ability to get things done effeiciently;

                    Proactive and enjoys responsibility, with a patient and positive attitude;

                    High levels of probity and discretion;

                    Ability to work well under pressure and to prioritize work effectively;

                    High level of initiative and willingness to innovate to deliver their Licensing programme effectively;

                    A problem solver and team player with the ability to work independently and recognize when to ask for support;

                    A quick learner, happy to learn by doing with support from more experienced members of the team;

                    Demonstrable cultural awareness and sensitivity to the diversity of values, views and approaches to issues relevant to the MSC programme by stakeholders around the world;

                    Evidence of a willingness and enthusiasm to contribute to their-wide responsibilities and development, in pursuit of their mission and vision.








35 hours per week

Mon – Fri: 07:00am - 03:00pm




25 days per annum


Starting date


As soon as possible




Eligible to work in the UK without any restriction


About our client


An international non-profit organisation


Functional Areas : Office Professionals;Sales Coordinator / Support
Type of Employment : Permanent
Work Location : (London)
Salary Description : GBP 26387.00 per annual

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