Cargo Operations Agent

Advertised on : 13 Jun 2019 | Closing date : 11 Sep 2019

  Job Reference : 10659

Cargo Operations Agent


Company Profile

 A Major Japanese Airline



 Cargo Operations Agent





Work Days/Hours

Working on a roster basis with a combination of early and late shifts.

Hours of business are from 05:00-14:00, 11:00–20:00 to 12:30-2200 - subject to change. Shifts including weekends and bank holidays.


Contract Type

 2year Fixed Term Contract



 Near Heathrow Airport

Main Responsibilities

·  To provide good support to the cargo traffic staff, this will include;- Import’s & Export document handling, Cargo spot data processing. Dealing with agent enquiries, following processes for damaged cargo, dangerous goods acceptance (after training)

·  Complying with cargo acceptance procedures which involve good communication to our customers and authorities (HMC) (DFT) etc., when required.

·  Working as a team player with the business, and show flexibility when required to meet all aspect of flight operations.

·  Working to deadlines and following set procedures in all aspects of preparing flights to enable safe operation. (weight management & dangerous goods compliance including segregation)

·  Working in house IT systems to ensure smooth handling and give quick responsive action.

·  Accurate reporting for statistics purpose and account documents and communication between shifts for flight handover.

·  Work with our GHA to ensure procedures are followed, SLA are met with confident decision making, coupled with regular communication

·  Assist and manage the system including monthly stock control and rotation.

·  Eventually to be trained to check acceptance of documents and freight for dangerous goods. Training level is to obtain a Category 6.

·  Learn the key processes (Flight arrival handling and document distribution) of Import & Export Cargo management.



  • Prior Cargo Operations experience preferred
  • All candidates must be able to obtain an airside security pass which includes DBS clearance to obtain an Airside Pass   
  • Current full driving licence
  • Able to understand and follow manuals when required. Training on an OJT basis is applied
  • Reasonable levels of computer skills.
  • Excellent communication skills both written and spoken 
  • Able to demonstrate a flexible attitude towards work



 Proficiency in English languages is required.


 Applicants will need to be in possession of a valid UK working visa, as no visa sponsorship is provided.  


Functional Areas : Trading & SCM;Logistics / Shipping Coordinator
Type of Employment : Contract
Work Location : (London)

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