Field Service Engineer_Base in Ireland

役職名: Field Service Engineer_Base in Ireland
雇用形態: 正社員
勤務地: _Europe
給与: £35K - £50K
Start date: 11 Mar 2020
求人ID: 11006
お問い合わせ情報: Fumiko Mangyoku
掲載日: 15日 前



Field Service Engineer




€30,000 - 55,000 


Job profile


A Japanese global manufacturing company is looking for someone that can handle field service engineering activities to company customers.



Main responsibilities


·       Receive service calls from customers; determining customer needs, problems and responding accordingly.

·       Provide over-the-phone consultation and advice to customers; including emergency situations, as well as schedule and repair Company products at customer site.

·       Perform preventative maintenance on Company products.

·       Establish and manage a local maintenance service structure.

·       Inspect and evaluate customer usage of Company products.

·       Provide training to customers in usage and maintenance of Company products.

·       Provide application support on Company products to customer.

·       Liaison between customer and Applications Programmer for customer requests involving a change in applications.

·       Research market needs and customer applications of Company products.

·       Submit application report to management in a timely manner.

·       Support sales activities, whilst establishing and maintaining a good relationship with customers.

·       Participate in sales meetings as required.

·       Submit various reports: such as service reports, weekly report, and expense report to management in a timely manner.

·       Receive follow-up and additional training on Company products in Japan.

·       Responsible for maintaining company parts and tools.

·       Minimize downtime of systems.





·       Degree in Electrical Engineering or equivalent combination of education and experience.

·       Has previous work experience in a similar position.

·       Driving License preferable

·     Japanese language skill will be advantageous









VISA Sponsorship will not be provided


About our client


A Japanese global manufacturing company