Company: Global Semiconductor Equipment Company
Position: Field Service Engineer
Salary range: €65K-100K （Dependent on your experience）
Location: Dublin
Type of Position: Permanent
Working Hours: Full time, Monday to Friday
Work Arrangements: On-site
Responsibilities
Receives service calls from customer. Determines customer need or problem and responds accordingly.
Helping a tool installation at customer site
Supporting a software cording and modification for software engineers
May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company’s products at customer site.
Performs preventative maintenance on Company products.
Establishes and manages a local maintenance service structure.
Provides training to customers in usage and maintenance of Company products.
Provides liaison between customer and applications programmer for customer requests involving change in applications.
Submits application report to management in a timely manner.
Minimizes downtimes of the systems.
Effectively communicates with headquarters’ engineers regarding the product applications, technical issues
Requirements
Mandatory Requirements
3+ years of experience in a similar position
Degree in Electrical Engineering or equivalent combination of education and experience
Full right to work in Ireland
Valid driver's license
Preferable Requirements
Willingness and ability to travel frequently, including overnight travel by car and air
Strong professionalism and ability to work independently in customer-facing environments
Flexibility to work weekends when required, sometimes on short notice
#LI-JACUK #LI-JACUKPRM