Company Overview
Role Overview
Responsibilities
Coordinate logistics and shipment arrangements with freight forwarders and transport providers
Manage invoicing and monitor sales and logistics costs
Track inventory and sales data; prepare reports
Analyse data using Excel (sales, margins, logistics metrics)
Liaise with warehouses, suppliers, and customers on delivery schedules
Support sales team with timely updates and operational assistance
Handle customer enquiries via phone and email
Manage workflow priorities and support process improvements
Required Skills & Experience
Must have
Experience in logistics, shipping, or trade administration
Intermediate Excel skills (e.g. IF functions and data handling)
Strong attention to detail with the ability to work efficiently
Ability to prioritise tasks in a fast-paced environment
Strong communication skills with internal and external stakeholders
Nice to have
Experience negotiating with freight forwarders or transport companies
Experience working in a small team environment
Exposure to process improvement or operations optimisation
Language Requirements
Japanese: Native level for internal and external communication
English: Advanced level for dealing with customers, suppliers, and logistics providers (phone & email)
Location & Work Style
Location: Twickenham, Greater London
Work style: Office-based (no remote work)
Working hours: Monday–Friday, 8:30–16:30 (37.5 hours/week, 30-min unpaid break)
Overtime: Minimal
Parking available
Employment Type & Salary
Permanent position
Salary: £25,000–£33,000 (depending on experience)
Bonus: Twice yearly, based on company and individual performance
Benefits
Annual leave: 24 days + public holidays
Pension: Eligible after 3 months (Employer 3%, Employee 4%)
Visa / Work Authorization
Youth Mobility Scheme (YMS) visa applicants accepted
Additional Notes
Broad responsibilities due to small team structure
Team-based coverage system for holidays
Start date: Late August 2026
We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding.