| Operation admin support |
Department
Client Operations / Administrative Services
Location
London (Head Office)
Employment Type
Permanent (subject to visa status)
Salary
£28,000 – £30,000 per annum
Working Hours
Monday to Friday, 09:00 – 17:00
Annual Leave
28 days (including public holidays)
Reporting Line
Reports to Operations Manager
Key Responsibilities
Daily posting of rental income
Processing sales ledger invoices
Managing and updating client records (tenants, landlords, suppliers)
Handling fees, invoices, and payment processing
Managing tenancy deposits (receipt and returns)
Preparing and issuing client statements
Data entry and system management using internal platforms
Responding to internal and external inquiries
Supporting maintenance coordination across office locations
Maintaining accurate records (work orders, invoices, etc.)
Liaising with contractors for estimates and repairs
Performing general administrative duties as required
Requirements
Business-level English
Proficiency in Microsoft Office (Excel, Outlook, Word)
Strong numerical skills
Quick learner with attention to detail
Organised with professional communication skills
Strong time management ability
Ability to work under pressure and meet deadlines
Preferred Qualifications
Business-level Japanese
Experience in client accounting or administrative finance
Familiarity with property management or CRM systems
Additional Notes
Holiday leave may be restricted during peak periods (typically March–April)
UK residency preferred