Japanese Speaking Client Service
A Global Bank’s Amsterdam office looks for a Client Service professional in the Credit & Customer Support Department consisting of 12 persons. The department belongs to the front office for Japanese corporate clients therefore a native level of Japanese language is required.
Salary: EUR38,000～EUR40,000
Responsibilities for Client Services Team include:
· Advise customer on account opening, maintenance, closing, and related administration.
· Advise customers on payments and e-banking products including its installation and maintenance.
· Prepare KYC, product/transaction due diligence and gather required information and documentation.
· Support RM with introduction of a new product/service and /or procedure.
Requirements:
- Dutch residence and work permit holders
- Language skills: Japanese – Preferably Native level (reading, writing and speaking), English – Business level (reading, writing and speaking)
- Past working experience in banking and/or finance is appreciated.
- Experienced of KYC process is preferred.
- Working knowledge of Microsoft Office applications (Words, Excel and Power Point).
- Time management skills.
- Team-player and excellent communication skills.
Education:
· HBO / University education
What we can offer:
· A full-time position (37.5 hours per week, five days a week).
· A good starting/intermediate position in banking and finance.
· An international and multicultural working environment.