Inside Sales Centre Agent

Job title: Inside Sales Centre Agent
Contract type: Permanent
Location: London
Salary: 20-23K
Start date: 17 Mar 2021
Job Reference: 11262
Contact details: Mie Hiraoka
Contact email:
Contact-phone: +44 (0) 20 7489 2990
Job published: about 1 month ago

Japanese Speaking Call Centre Agent(MJ 11262)


[Company Profile]

 A leading airline



 Call Centre Agent *thorough training will be provided



 £20,000 – £23,000 / yearly *depends on experience


[Job Type]

   2 year contract with the possibility of extension


[Working Hours]

   Work shifts including weekends and holidays



  London *not available work from home


[Start Date]

  Early May 2021

[Main Responsibilities]

·         Handling reservations and bookings for flights, hotels, railways

·         Dealing with customer enquiries and telephone calls

·         Assisting customers with ticketing, booking changes and refunds

·         Promotion and management of frequent flyer program



·         Experience of working in a call centre in the travel/airline industry

·         Experience of using AMADEUS system

·         Proficient in computer skills

·         Excellent communication skills

·         Time management skills

·         Team player

·         Attention to detail



     Japanese/ English: Business level



     Applicants will need to be in possession of a valid UK working visa, as no visa sponsorship is provided. 



·         Annual leave scheme

·         Group Life cover

·         Discounts on travel tickets