Japanese Speaking Label Licensing Officer - 12 month Maternity Cover
£28,307 per annum
Our client is an international non-profit organisation addressing the problem of unsustainable fishing, and safeguarding seafood supplies for the future.
They are looking for a Japanese Speaking Ecolabel Account Officer in the London Head Office.
Licensing (main duty)
- Provide licences to eligible organisations wishing to use the companies labels.
- Responsible for licence holders based in Japan, and assist with other regional accounts when required or as
assigned by Label Licensing Managers.
Companies label use (main duty)
- Approve the use of the companies labels on all products and product-specific marketing material.
- Ensure that the processing of trademark use requests is reviewed and recorded efficiently and accurately on the companies databases.
Turnover declarations (main duty)
- Request and process turnover declarations (sales/purchase statements) from licensees.
- Ensure that companies royalty revenue is invoiced accurately and in a timely manner by the efficient processing of turnover declaration data.
Customer relations (overarching duty)
- Ensure all issues relating to the companies labels are being managed and are of mutual benefit to the scheme and the licensees.
- Solutions to any issues should be found within the agreed licensing policies, however, when necessary, issues should be escalated to the Senior Label Licensing Officer.
- Provide a proactive and supportive service in relation to the companies label usage to staff across the companies and its charitable subsidiaries.
- Champion a customer focussed approach both internally and externally.
Reporting (minor duty)
- Provide regular updates and reports on product and licensee numbers in the program.
- Produce graphs on turnover declaration data and product growth.
Policy and projects (minor duty)
- The procedures and policies around licensing, and the use of the companies labels should be well recorded and updated when necessary. This can mean some policy work involving collaboration (within the Licensing team and cross-departmental).
- Advise and support on any company-wide projects as required.
- Write and communicate/translate policies effectively, internally and externally.
Skills / Knowledge:
• Fluent English and Japanese, both spoken and written, is essential; an additional relevant language would also be a great advantage;
• Knowledge of third party certification schemes and the role of ecolabelling;
• Demonstrable experience with contact management software and other databases;
• Excellent organisational and administrative skills;
• Well-developed IT skills, including good use of standard software packages (MS Word, Excel, PowerPoint, Outlook, SharePoint and Adobe Acrobat);
• Experience preparing and delivering presentations and reports;
• Excellent written and verbal communication skills are essential;
• Experience of successfully cultivating relationships with colleagues and clients, with a people-centred approach to business and work;
• A high level of attention to detail, balanced with an ability to get things done effeiciently;
• Proactive and enjoys responsibility, with a patient and positive attitude;
• High levels of probity and discretion;
• Ability to work well under pressure and to prioritize work effectively;
• High level of initiative and willingness to innovate to deliver their Licensing programme effectively;
• A problem solver and team player with the ability to work independently and recognize when to ask for support;
• A quick learner, happy to learn by doing with support from more experienced members of the team;
• Demonstrable cultural awareness and sensitivity to the diversity of values, views and approaches to issues relevant to the companies programme by stakeholders around the world;
• Evidence of a willingness and enthusiasm to contribute to their-wide responsibilities and development, in pursuit of their mission and vision.
35 hours per week
Mon – Fri: 08:00am - 04:00pm
25 days per annum
As soon as possible
Eligible to work in the UK
About our client
An international non-profit organisation