Sales Support - Food

Job Title: Sales Support - Food
Contract Type: Permanent
Location: London
Salary: up to £25K
Start Date: 16 Mar 2020
Reference: en-32002
Contact Name: Masumi Shibui
Contact Email:
Job Published: March 16, 2020 18:19

Job Description

Sales Support (Food)


Company Profile

 A Japanese Food Company


 Sales Support



  Up to £23K P/A

  Depending on experience


Work Days/Hours

  Monday- Friday



Contract Type




 North London

Main Responsibilities

  • Processing purchase orders from UK and European customers and related administration duties using SAP.
  • Dealing with telephone and emailed-based queries relating to customer orders, products and deliveries.
  • Supporting the sales team with their customer administration and input of data setting up new lines and pricing.
  • Answering phone calls, emails and dealing with queries from clients.
  • Providing a high level of customer service to external clients.



  • Native level of English (IELTS 5.5 / TOEIC 800+ / FCE C1), knowledge of Japanese a plus.
  • High level of IT awareness: SAP. Excel and Microsoft packages.
  • Experience of working in a sales /order processing / environment, where you have been previously responsible for the accurate processing or sales orders over the phone and via email.
  • Proven experience of handling telephone-based customer queries.
  • Ability to work under pressure, to deadlines and collaboratively with others in a cross cultural environment.
  • Outgoing and confident with excellent communication skills, both verbal and written
  • Highly organised, self-motivated.
  • This is a fantastic opportunity to join a growing company with great development opportunities and benefits.
  • Knowledge of the food and drinks industry would be good but not essential.



  Proficiency in English required. Japanese or Mandarin proficiency a bonus.


Applicants will need to be in possession of a valid UK working visa, as visa sponsorship is not   provided.

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