Job Overview
A Japanese real estate agency is seeking a Customer Support.
This position allows you to leverage your corporate sales experience while also engaging in operational tasks such as property viewings and move‑in coordination.
Salary
Annual salary: £25,000
Employment Type
Full-time, permanent
Working Hours
09:00–17:00
Five days per week (Monday–Saturday)
Location
Central London
Job Responsibilities
Customer Support & Operations
Support reference checks and preparation of necessary documents for tenancy agreements
Coordinate move‑in arrangements (key handover, move‑in setup, etc.)
Provide ongoing tenant support during the tenancy period, including issue resolution and general enquiries
Take property photos and assist with marketing materials
Administrative & System Tasks
Input and manage client information in internal systems
Prepare various documents and handle administrative tasks
Requirements
Corporate sales experience or new business development experience (intangible products welcome)
Interest in customer support and client‑facing operations
Basic IT skills (Excel, Word, PowerPoint)
Strong communication skills
Ability to work proactively and independently
Language Skills
English: Business level
Japanese：Fluent
We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding