Japanese Speaking or English Speaking CL Operations (CL Operator)

Position: Japanese Speaking or English Speaking CL Operations (CL Operator)

Background

Following the retirement of a long‑serving employee, our client is seeking a successor to join our organisation.

Location

Rotterdam, The Netherlands

Job Description

This position will be responsible for Contract Logistics (CL) customer operations at our client’s Rotterdam site.

Contract Logistics (CL) Customer Operations

As the main point of contact for CL customers at the Rotterdam site, you will be responsible for coordinating operations and handling customer communications. Your duties will include:

Responding to enquiries from CL customers

Coordinating internally on inbound and outbound operations

Working closely with the warehouse operations team

Managing communication and adjustments with customers as required

Requirements

Essential

Previous experience in Contract Logistics (CL), particularly in administrative operations

Ability to conduct business communication in English

Preferred

Experience in customer‑facing roles

Previous overseas working experience

Employment Conditions

Salary: €42,000–€44,000 per annum

(includes 13 months’ salary and holiday allowance)

Working style: 5 days a week in the office

Other benefits: Commuting allowance provided

Ideal Candidate Profile

Able to work collaboratively with team members

Flexible and adaptable in handling operational and customer‑related tasks

Proactive and self‑motivated in their approach to work