Sales Support (Food)

Job title: Sales Support (Food)
Contract type: Permanent
Location: London
Salary: 27K
Reference: EN - PR/111294
Contact details: Masumi Shibui
Contact email:
Job published: September 06, 2021 10:53

【Company Profile】

A Japanese Food Company


Sales Support



  Up to £27K P/A

  Depending on experience


【Work Days/Hours】

  Monday- Friday



【Contract Type】




North London

【Main Responsibilities】

  • Processing purchase orders from UK and European customers and related administration duties using SAP.

  • Dealing with telephone and emailed-based queries relating to customer orders, products and deliveries.

  • Supporting the sales team with their customer administration and input of data setting up new lines and pricing.

  • Answering phone calls, emails and dealing with queries from clients.

  • Providing a high level of customer service to external clients.



  • Native level of English (IELTS 5.5 / TOEIC 800+ / FCE C1), knowledge of Japanese a plus.

  • High level of IT awareness: SAP. Excel and Microsoft packages.

  • Experience of working in a sales /order processing / environment, where you have been previously responsible for the accurate processing or sales orders over the phone and via email.

  • Proven experience of handling telephone-based customer queries.

  • Ability to work under pressure, to deadlines and collaboratively with others in a cross cultural environment.

  • Outgoing and confident with excellent communication skills, both verbal and written

  • Highly organised, self-motivated.

  • This is a fantastic opportunity to join a growing company with great development opportunities and benefits.

  • Knowledge of the food and drinks industry would be good but not essential.



  Proficiency in English required. Japanese or Mandarin proficiency a bonus.


Applicants will need to be in possession of a valid UK working visa, as visa sponsorship is not   provided.