Company: Global Retail Company
Position: Systems Sr. Specialist
Location: London (Hybrid)
Salary: 60,000 – 70,000 GBP + 10% Bonus
Visa: No Sponsorship Available
Job responsibilities:
1. Integration & Next-Gen API Architecture (Core Focus Area)
Beyond-SAP Connectivity: Design, implement, and monitor robust, end-to-end integration streams between SAP and non-SAP applications, as well as direct integrations between independent non-SAP platforms (e-commerce, POS, CRM, and digital marketplaces).
Future Application Readiness: Architect highly flexible data pathways to ensure the seamless onboarding of completely new, future-state applications and modern retail store systems into the brand's ecosystem.
API-First Ecosystems: Enforce a modern, scalable, and maintainable API-driven architecture utilizing REST and SOAP protocols across all core business applications.
Middleware & Data Flows: Actively monitor and optimize middleware layers (e.g., SAP CPI, custom integration layers, or modern API gateways) and troubleshoot complex cross-system process bottlenecks.
2. Enterprise System Security & Compliance (Non-Negotiable)
Secure Integration Design: Ensure all data exchanges, API endpoints, webhooks, and third-party system connections adhere strictly to enterprise-grade security protocols (e.g., OAuth, tokenization, data encryption at rest and in transit).
Risk Mitigation: Partner with security and compliance teams to safeguard sensitive customer data, retail payment transactions, and intellectual property across all interconnected digital and physical retail points.
3. Vendor Governance & SLA Management
Strategic Vendor Relationship Management: Act as the primary technical manager for external software vendors, development agencies, and systems integration partners.
Logistics & Store Ops Alignment: Coordinate critical IT workflows and system handshakes with external Third-Party Logistics (3PL) warehouse operators and store support networks.
4. Business Systems Ownership & Process Automation
Application Lifecycle Management: Take full operational ownership of the EMEA business applications landscape, striking a perfect balance between immediate system stability and forward-looking growth.
AI-Driven Efficiencies: Champion an "AI-first" culture within the team. Identify and pilot applied AI tools to turn raw data into operational efficiencies, demand insights, and smarter supply chain decision-making.
5. Testing & Continuous Improvement
Deployment Quality Assurance: Direct System Integration Testing (SIT) and User Acceptance Testing (UAT) cycles to secure flawless cross-system readiness validation before go-live.
Experience
10+ years of progressive experience managing enterprise applications, IT infrastructure, and complex systems integration.
API & Integration Expertise: Deep, practical knowledge of building and managing API-based architectures (REST/SOAP). Proven capability in managing integrations outside of traditional ERP boundaries (App-to-App, App-to-Store, etc.).
Security Mastery: Thorough understanding of modern cybersecurity practices, authentication frameworks, and secure network data routing.
Vendor Governance Expert: Proven track record of selecting vendors, drafting technical SLAs, and managing external development partners to strict metrics.
ERP Familiarity: Strong working or functional knowledge of SAP (S/4HANA, CAR, CPI) and standard supply chain processes (Order-to-Cash, inventory management).
Technical Skills (Nice to have)
Hands-on exposure to digital commerce platforms (e.g., Magento / Adobe Commerce), digital wholesale marketplaces (e.g., Zalando), and premium retail POS engines (e.g., Cegid).
Familiarity with 3PL tech setups (e.g., CEVA Logistics environments).
Proficiency using modern ticketing and lifecycle tools like Jira and ServiceNow.
We regret to inform applicants that only shortlisted candidates will be notified.
Thank you for understanding.
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