SUMMARY OF JOB PURPOSE
We are on a mission to drive and expand their global business and become the most iconic premium lifestyle brand. As we are establishing a strong organization to expand our business in UK, we require a General Manager to proactively participate in this activity. This position is responsible for:
- Their Europe Region’s Profit & Loss (P&L)
- Direct management of UK market
- Oversite and hands-on management and execution of retail channel business including e-commerce development and daily operation to achieve KPI.
We expect that the person will take them to the next level. (Focus: Expanding our online and Brick and Mortar business in the current set ups and expanding to new Markets) The General manager manage directly the UK Market while supervising the activity of other regions and departments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Full Profit and Loss (P&L) responsibility for their business
- Help identify, create & implement sales tools & strategies to drive sales growth ensuring achievement of KPI’s
- Establish and optimize the organization through the Region developing medium- to long-term business plans to ensure the business growth
- Optimize the distribution of Retail, e-commerce and wholesale channels in collaboration with stakeholders.
- Assess business trends and actively partner with corporate stakeholders in order to strategize retail growth and drive business initiatives, which are aligned with their business strategy.
- Oversite and management of all aspects of Retail Operations including visual merchandising, store staff training, store development, and in store marketing activities with a customer-first mentality
- Collaborates with internal departments, such as marketing, sales, and external partners and allies in the development and implementation of retail strategies, plans, and business models
- Deliver optimal productivity in stores and e-commerce through operational excellence, process improvement and consistent resolution of challenges
- Establish an optimal logistics system in cooperation with the global headquarters.
- Analyze key performance metrics and provide guidance for each store to achieve goals and profitability targets.
- Control the price of each product appropriately by taking measures against resale.
- Ensure policies & procedures in store such as inventory counts, cash procedures, employee files, and risk management policies are relevant, accurate & up to date, and are communicated effectively throughout the business
- Be responsible for ad-hoc projects utilizing external vendors where necessary & manage the external vendors effectively & efficiently
- Coaching their report line and inspiring their team to reach their goals.
- Lead sell-in meetings, create seasonal product assortments and go-to-market plans
- Monitor and report on customer and competitor activity and propose/initiate/take actions
- Ensure continuous monitoring of the order book and sell-out
- Ensure customer compliance with their contracts, terms, and policies
- Represent accounts internally as ambassadors toward sales and marketing communities on a global and local level
- Provide operational support to all channels
- Drive overall net sales and operating income across the own region and their EMEA Business
- Establish a performance culture (mindset) across teams by leading, developing, and coaching direct reports and (project) teams and setting up joint (cross-functional) business KPIs
- Sparring partner of Retail Operations and Development, Trade Marketing, Planning & Logistics, PR, HR, and Finance.
- Establish the company in the UK and lead its expansion. Support other commercial managers to expand in their regions and explore potential new markets.
- Directs compliance of workers with established company policies, procedures, and standards such as safekeeping of company funds and property, personnel and grievance practices, and adherence to policies governing acceptance and processing of customer credit card charges
KNOWLEDGE, SKILLS & ABILITIES
- Knowledge of and experience at Profit & Loss Management and retail business including e-commerce
- Excellent leadership and managerial skills with the ability to successfully lead teams
- Skills to develop medium- to long-term business plans
- Resiliency to deal with ambiguity and lead through change
- Strong organizational and project management skills from conceptualization and implementation to follow up
- Able to evaluate financial and business data into actionable insights to drive results
- Must have a strong sense of urgency with demonstrated ability to work independently and make effective well thought out decisions
- Demonstrated ability to be resourceful, creative and time sensitive when faced with multiple demands and challenging deadlines
- Ability to influence at all levels; demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
- Skills to motivate members of the organization by presenting a future vision
- Strong understanding of consumer behavior, motivations and insights to drive solutions
- Resiliency to deal with ambiguity and lead through change
- Strong writing skills
- Experience working in an international environment
- Availability to travel on a monthly basis
We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding.
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