Japanese Speaking Regulatory and Quality Officer

Offers general support to the sales team and sales manager, dealing with sales representatives in the UK and the EU via email and telephone

Supports sales people and the sales manager in these regions so they are able to concentrate on sales activities

Assist their director for the Regulatory, Quality and Pharmacovigilance related tasks in the UK and EU to maintain compliance to the local regulations

Supports general office administration

To assist with the sales process as required by taking orders from distributors in the UK and the EU and arranging shipments with the Japanese delivery team

To support and work with the sales team to develop client relationships

To provide Regulatory support to maintain the product registration in UK and EU countries

To provide Quality support to maintain good supply of products in UK and EU countries

To provide Pharmacovigilance support required by the local regulation UK and EU countries

To efficiently and professionally deal with telephone, email and post enquiries to the office and liaise with relevant staff members accordingly

To provide a full administrative support to the Managing Director and team members in all aspects of the team’s functions

To attend appointments with customers, interviews with users, visit retail stores, attend business-related events, as required

To carry out all reasonable duties as and when requested by your line manager or any other senior management member

Educated to degree level or equivalent

Understanding of Japanese business custom and Japanese companies; able to act based on our company’s philosophy

Ability to communication across the organization (including headquarters) Able to report, communicate, and consult as appropriate at all levels

Able to manage sales as scheduled.

Skilled with Word, Excel, PowerPoint, Outlook

Understand and support the brand: able to deal with walk-in sales flexibly and positively.

Strong verbal and written communication skills in English and Japanese