Job Overview
A Japanese real estate agency is seeking a Lettings Sales Executive (with Customer Support responsibilities).
This position allows you to leverage your corporate sales experience while also engaging in operational tasks such as property viewings and move‑in coordination.
Salary
Annual salary: £25,000
Employment Type
Full-time, permanent
Working Hours
09:00–17:00
Five days per week (Monday–Saturday)
Location
Central London
Job Responsibilities
Sales & Account Management
- Respond to enquiries from clients seeking rental properties (corporate and individual) via phone and email
- Conduct needs assessments and propose suitable properties
- Arrange property introductions and viewing schedules
- Build relationships with landlords to secure new property listings
- Negotiate with landlords and provide regular updates on property status
Customer Support & Operations
- Support reference checks and preparation of necessary documents for tenancy agreements
- Coordinate move‑in arrangements (key handover, move‑in setup, etc.)
- Provide ongoing tenant support during the tenancy period, including issue resolution and general enquiries
- Take property photos and assist with marketing materials
Administrative & System Tasks
- Input and manage client information in internal systems
- Prepare various documents and handle administrative tasks
Requirements
- Corporate sales experience or new business development experience (intangible products welcome)
- Interest in customer support and client‑facing operations
- Basic IT skills (Excel, Word, PowerPoint)
- Strong communication skills
- Ability to work proactively and independently
Language Skills
- English: Business level
- Japanese：Fluent
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