Position: Customer Service Support
Salary: €2,500-2,880/month (€32K/year + Holiday Allowance)
Location: Rotterdam, Netherlands
Company: Japanese Manufacturing Company
Language: Business English and Dutch required
【Future Career】
There might be potential to manage subordinates as a Manager in the near future.
【Responsibility】
- Confirming receipt for Customer Sales Orders and inputting onto SAP system.
- Dealing with urgent customer orders.
- Sending delivery confirmations to Customers.
- Updating Customers on a weekly basis with excel delivery confirmations.
- Using Supply On system to retrieve and process Customer Sales Orders and input Advance Shipping Notifications.
- Regular communication with warehouse to ensure smooth running of customer collections.
- Issuing weekly Sales Invoices.
- Any other Customer Service duties as and when required.
【Essential experiences and skills】
- Previous experience in data entry/administration tasks.
- Residency in Rotterdam.
- Proficiency in English, both written and verbal.
- Proficiency in Microsoft Office/Excel/Outlook.
- Strong attention to detail, organizational skills and flexible mind.
- Ability to work independently and collaboratively in a small branch.
【Preferred experiences and skills】
- Experiences in using SAP.
- Previous experience in inventory management and order processing.
- Someone aspiring to become a Manager in the future.
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