Job Title: Customer Service Support / Office Assistant
Responsible to: the Director
Location: Rotterdam (Central area)
Part-time
（€ 32,000 Gross annual on a full-time basis）
Work days/hours: Monday – Friday, Total 24 hours/month (over 5 days working days/month)
Company description:
They are a small Japanese subsidiary company selling car components.
Specific Duties: Responsible for assisting with customer service duties, office duties and performing various administrative duties, including, but not limited to the below:
- Supporting the Director with administrative tasks.
- Assisting in accounting tasks, such as issuing invoices, entering supplier invoices into SAP, and chasing payments.
- Confirming receipt for customer sales orders and inputting into SAP.
- Dealing with urgent customer orders.
- Sending delivery confirmations to customers.
- Updating customers on a weekly basis with Excel delivery confirmations.
- Regular communication with the warehouse to ensure smooth running for customer collections.s
- Any other customer service and office assistant duties as and when required.
Requirements:
Good written and oral communication skills in English; conversational Japanese is a plus.
Good interpersonal skills and experience on SAP system are an advantage, but not required.
Previous data entry/administration experience is essential.
Efficient in Excel and Outlook;
Excellent attention to detail;
Organised individual with great analytical skills and a logical approach to problem-solving;
Ability to work on their own and as part of a small team.