【Job Title】
Removal / Operation Administrator
【Job Tasks】
・International freight forwarding (commercial cargo) import/export operations
・Customs arrangements, preparation and verification of shipping documents
・Corporate client support, mainly for Japanese companies
・Overseas moving services (mainly for Japanese clients)
・Quotation preparation, work coordination, customer support (including phone/email), document creation and management
・Occasional business trips to Newcastle
・branch or Northern UK (frequency and scope negotiable)
【Requirements】
・Business-level Japanese and English
・communication skills
・Comfortable with customer service and phone support
・Courteous and sincere customer interaction (personality-focused)
・Experience preferred (motivated individuals without experience may also apply)
・Driver’s license holder preferred (not mandatory)
・Basic PC skills (email, Word, Excel)
【Other Details】
・Employment Type: Full-time
・Working Hours: Monday to Friday, 37.5 hours/week
・Work Location: Glasgow Branch
・Remote Work: Up to 2 days/week (subject to branch coordination)
・Start Date: As soon as possible (negotiable)
・Salary: £25,000–£29,000 (based on experience and ability)
・Work visa support available upon consultation
・On-the-job training at Glasgow branch (guided by Japanese staff)
・One-week training in London for overseas moving services (company covers cost)