Title
Japanese Speaking Sales Administrator
Type of employment
Full time
Salary
£25,000 -£26,000 per annum (According to experience)
Job profile
Japanese logistics company currently are looking for a Sales Administrator to provide support and services to their Sales team.
Main Tasks and Responsibilities
- Sales activity assistance
• Work both in the office and in the field to promote sales activities effectively.
• Increase sales in the field in line with the Company’s target areas such as foodstuff and
pharmaceuticals by utilising skills and knowledge in those areas.
• Assist Senior management to determine the range of services to be sold, contribute to the
development of sales strategies mainly for Japanese companies and the setting of sales targets.
• Maintain regular contact with customers to identify their operational needs and new
requirements.
• Liaise with the Operations department to ensure timely deliveries to meet customers’ demand.
• Prepare quotations by collecting relative costs and required information.
• Correspond adequately to enquiries.
• Handle customers’ complaints proactively and achieve their satisfaction by providing
appropriate solutions and follow ups.
• Improve service quality by analysing current procedures and feedback from third parties.
• Communicates with subsidiaries to arrange all shipments are delivered safely as customers’
demands, using all the knowledge of the company's Network.
• Prepare reports and analysis in Japanese requested by Company's HQ in Japan.
• Be aware of international variances in cultural and legal issues pertaining to sales.
• Keeps up to date with services and competitors
- Marketing
• Compile and analyse sales figures, prepare proposals for marketing campaigns and promotional
activities and undertake market research.
• Liaise with the company's Group to promote their company brand worldwide.
• Cooperate with Business Development Managers to produce marketing materials.
• Promote services over social media and the company’s website, in a way that is consistent with
the Company’s brand and social media strategy.
- Others
• Provide bi-lingual support as and when required.
• Provide ad-hoc assistance to HHG section if required.
• Provide ad-hoc support to Line Managers.
Qualifications
• Bi-lingual skills. (English and Japanese)
• More than 3 years' prior experience as a sales administrator in the Freight Forwarding industry.
• Freight Forwarding business knowledge, especially in the field of food and pharmaceutical
shipment.
• A great sense of self-motivation, ambition and determination.
• Ability to achieve desired results both individually and as a part of a team.
• Strong communication and interpersonal skills
Location
London, UK
Visa
Eligible to work in the UK
About our client
Logistics industry