Title
Japanese Speaking Exports Operations Clerk
Salary
£26,000 - £27,000 per annum
Job profile
A Japanese global freight forwarding company are looking for an Ocean / Air / Road Exports operations clerk.
JOB DESCRIPTION
PRIMARY RESPONSIBILITIES
Arrange and coordinate shipments in accordance with customer requirements.
Liaise with carriers, hauliers and other service providers to secure bookings and ensure timely departure of shipments.
Monitor and track shipments, providing regular updates to customers.
Prepare and complete all necessary export documentation.
Ensure compliance with international shipping regulations, customs requirements, and trade restrictions.
Verify accuracy of shipping documentation and resolve any discrepancies promptly.
Act as the primary point of contact for customers, providing exceptional service and addressing inquiries related to export shipments.
Communicate proactively with customers regarding shipment status and any potential delays.
Coordinate the handling and packaging of goods for sea/airfreight shipments.
Monitor and coordinate the handling of special cargo, such as hazardous materials.
Obtain and compare quotes from various carriers to secure competitive rates.
Monitor and control shipping costs, identifying opportunities for cost savings without compromising service quality.
KNOWLEDGE AND SKILL REQUIREMENTS
Basic English reading, writing, and arithmetic skills required. Minimum high school diploma or equivalent.
Knowledge of office processes, procedures, and technology.
Two years of office experience.
Good communication skills.
Location
West London
Hours
Mon – Friday 0900am – 05300pm
Start Date
ASAP
Visa
Eligible to work in the UK without any restriction
About our client
A Japanese global freight forwarding company
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