Company: Japanese Manufacturing Company
Position: (Japanese Speaking) ORDER ADMINISTRATOR/BACK-OFFICE SUPPORT
Location: South West London (Hybrid-working)
Salary: £25-28k
Job Responsibilities
- Oversee and manage the order administration process for assigned customer accounts.
- Enter sales and purchase orders into the internal system and maintain all related files, databases, and records as needed.
- Verify product pricing to ensure accuracy.
- Create purchase orders for Head Office and external suppliers when required.
- Handle customer inquiries, order modifications, RDD updates, and any issues that arise, while providing customers with timely updates on order and delivery statuses.
- Process changes, corrections, and cancellations for customer orders.
- Track outstanding orders and follow up with Head Office and suppliers to ensure timely progress.
- Prepare and manage forecasts and order schedules by collecting necessary data from customers, including information available on their websites.
- Coordinate with suppliers, the sales team, and the shipping department regarding delivery dates and any delivery-related issues, ensuring customers and relevant staff are consistently informed.
- Perform other general administrative and clerical duties as requested.
We regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.