The company is a leading global provider of Auto-ID solutions that connect people, goods, and information. We enable organisations across diverse industries to streamline operations, empower their workforce, and reduce environmental impact. By integrating Auto-ID technologies with hardware and solutions, we bring identification to the point of business operations and deliver meaningful data to the IT ecosystem.
As we continue expanding our presence and strengthening our customer partnerships, we are seeking a Branch Manager who embodies a proactive, strategic, and people-focused leadership style.
Role Purpose
The Branch Manager leads the Italian branch's commercial, operational, and people activities to ensure strong business performance aligned with the company’s strategic objectives.
This role combines leadership, sales excellence, financial acumen, and operational discipline—enabling the branch to grow, innovate, and deliver exceptional value to customers and partners across Italy.
Primary Responsibilities
Strategic & Business Leadership
- Lead the Italian branch (SEGI) to achieve annual performance targets in alignment with the 2030 Mid-Term Plan.
- Develop and execute branch-level business strategies that expand market reach and accelerate sustainable growth.
- Identify new business opportunities within the region, working closely with the sales team and cross-functional stakeholders.
Sales Management
- Oversee and drive a high-performance sales culture focused on customer satisfaction, solution-selling, and long-term relationships.
- Build and maintain a strong sales pipeline through prospecting, market insights, and partnerships.
- Support key account activities, negotiations, and customer engagement to maximise retention and upselling.
People Leadership
- Manage, coach, and develop a talented team of 10 people, fostering an environment of collaboration, accountability, and continuous learning.
- Conduct regular performance evaluations and implement individual development plans.
- Promote a culture that reflects the company’s values of innovation, integrity, and customer-centricity.
Financial & Operational Management
- Own the branch budget: create, monitor, and analyse forecasts, expenses, and performance metrics.
- Ensure the branch operates efficiently, with optimised resource allocation and process improvements.
- Provide senior management with periodic financial and operational reports.
Secondary Responsibilities
- Collaborate with marketing, regional headquarters, and technical teams to support regional initiatives and joint go-to-market activities.
- Represent the company at industry events, customer meetings, and trade shows.
- Ensure compliance with company policies, environmental standards, and safety requirements.
- Promote the company’s visibility and brand reputation in the region.
Requirements
Hard Skills
- Proven experience managing a sales-driven branch, division, or regional team.
- Demonstrated ability to create and analyse budgets, forecasts, and business plans.
- Experience in sales of solutions; Auto-ID or hardware industry knowledge is a strong plus.
- Ability to build customer relationships and lead commercial negotiations.
Soft Skills
- Strong leadership presence with proven people-management experience.
- Strategic thinker with a results-driven, solution-oriented mindset.
- Excellent communication, decision-making, and conflict-resolution abilities.
- High level of initiative, adaptability, and ownership.
Additional Requirements
- Business fluency in Italian and English; other languages are an asset.
- Valid driver’s licence.
- Affinity with Auto-ID, industrial solutions, or technology sectors.