ICT Pre-sales Specialist
Business: Information Technology
Company Location: City of London
Salary: up to 50,000 GBP
Office working / Hybrid
All of the applicants must have an eligible visa for working in the UK.
Job description
1. Requirements Definition and Design:
- Define requirements, create designs and proposals.
- Provide technical support to KDDI Europe's customers.
2. Project Planning and Progress Tracking:
- Outline project plans, update progress of execution, including recovery plans.
- Conduct revenue and profit analysis.
3. Sales and Pre-sales Management:
- Drive and manage technology evaluation stage.
- Coordinate with suppliers for product cost and quotations.
- Expand sales and pre-sales efforts.
- Plan and handle presentations to customers, third parties, and suppliers.
- Attend meetings with relevant parties.
4. Project Leadership and Coordination:
- Organize and lead project staff.
- Notify line manager of issues, customer complaints, and new business opportunities.
- Travel to various offices as required.
5. Documentation and Training:
- Create project documentation.
- Provide skills transfer and training to engineers.
- Assist technical team in delivering Enterprise IT solutions.
6. Solution Evaluation and Deployment:
- Evaluate and ensure best-fit solutions.
- Support end-to-end deployment of services and complex solutions.
- Support investigations and redesign of installed network devices.
Requirements
1. Proposal / Documentation Skills and Technical Proficiency / Knowledge:
- Knowledge in network and security products such as Cisco, Palo Alto, Fortinet, Zscaler, CrowdStrike, CATO and other equivalent vendors/service providers.
- Knowledge of new technologies of Enterprise IT solutions such as SD-WAN, SASE, EDR/MDR and IoT.
- Maintenance and installation experience of network & server infrastructure.
- Familiarity with Windows Servers/PCs, VDI, VM and good understanding of IaaS/PaaS/SaaS platforms like AWS and Azure.
- Ability and Proficiency to create high standard technical documentation, including high & low level Design Docs.
2. Certifications and Experience:
- Valid CCNP or AWS Speciality or equivalent certification with hands-on experience.
- Proven customer service experience across all customer levels.
- Experience in designing, troubleshooting, and evaluating solutions.
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