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Japanese speaking IT Admin

役職名: Japanese speaking IT Admin
雇用形態: 正社員
勤務地: ロンドン
求人番号: PR/117248
求人情報掲載日: 2023/09/26 22:11
Position: Japanese speaking IT Administrator
Salary: 35,000
Location: City area (Hybrid working)

【Job description】
▪ Arrange necessary tasks for new user/leaver request without delay
▪ Understand Request and Incident ticket system
▪ Understand charge structure and support scope to provide appropriate services
and suggestions to the users
▪ Provide information and advice to IT administrative questions
▪ Support end users to create IT applications, as well as simple IT issues and
requests
▪ Carry out Inventories for IT infra charge.
▪ Liaison to responsible Tokyo teams for global system e.g., IDM, smart device
▪ Answer first calls from users and understand the needs to create a call for
engineers
▪ SmartDevice data creations
▪ Send completion notices to SD request, Shared mailbox, and Mailing list request
▪ PEGA reception
▪ Asset management for Laptops and SDs

【Requirements】
▪ IT literature
▪ Fluent in Japanese and English

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